Connector
The box in your park that connects Tillor to receipt printers, barriers, access controllers and ID readers, and what to do when it is not connected.
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The Tillor Connector is a small box on your park's network. It connects Tillor to the devices on site: receipt printers, barriers, access controllers and ID readers. Without a connector, Tillor cannot operate those devices. If it is switched off, printing and operating barriers from Tillor do not work. How to carry on in that case is described under Problems.
Tillor supplies the connector preconfigured and monitors it remotely. You do not need to install or update anything.
Good to know
- Every organisation has one connector. If you manage several parks, each park (organisation) gets its own box.
- The connector reports to Tillor every 15 seconds.
- If Tillor hears nothing from it for 3 minutes, the Tillor team is notified automatically.
- Tillor installs updates itself, without you doing anything.
- The connector sets up a secure, outgoing connection itself. You do not need to open any ports on your router.
How does this fit together?
The connector sits between Tillor on the internet and the devices on your own network. Tillor sends an instruction to the connector, and the connector carries it out on the right device. In the other direction, the connector reports what happened, for example a licence plate that was read.
For example:
- You print a receipt or label. Tillor sends it to the connector, and the connector puts it on your printer.
- You give a customer an access method. Tillor sends the change through the connector to the access controllers, see Access Control.
- A guest scans an ID card at check-in. The connector passes the scan on to Tillor, see Identity document scans.
What Tillor does for you
- Delivery: the box arrives preconfigured for your organisation.
- Installation and linking: we connect your printers, barriers and scanners during start-up.
- Updates: new versions are installed automatically, without interruption.
- Monitoring: Tillor sees whether the connector is connected and reports an outage itself.
What you need yourself
- A power socket near your network equipment
- A network cable to your router or switch, on the same network as your printers and barriers
- A stable internet connection
Connected devices
- Printers: see Printer for setting up and using them.
- Barriers, gates and access controllers: see Access Control.
- ID readers: see Identity document scans for creating customers from a scan and retention periods.
For the technical reader
On your park's network, you can view the connector's status at http://[adres-van-de-connector]:3000/. You will see the connection to Tillor, the print queue and the licence plates read most recently. Tillor support gives you the address during installation. More about the protocol is under MQTT.
Problems?
Terms
- Connector: the box in your park that connects Tillor to your devices.
- Access controller: a box at a barrier that reads tags and QR codes.
- Managed solution: Tillor supplies, configures and maintains the box for you.
More explanation is in the glossary.