Sending a command to a tablet

On the right of the device page you find the Remote actions panel, whichever tab you have open. There you send a command to the device and request a screenshot. What the device reports itself you can read under Diagnostics and history.

Before you start:

• The device must be connected. A command travels over the live connection with the app. If the device is offline, the panel says The device is offline: commands only arrive when it is connected again. Tillor does report that the command has been sent, but the tablet does not see it.
• Restart device only works if Tillor is the owner of the tablet. See Setting up a kiosk.

Sending a commandCopy link to this section

The commands:

• Show name on screen shows the device's name in large letters for a moment. Handy if two tablets are side by side and you want to know which one you have open.
• Play test sound plays the notification sound, at the volume of the Receipts and sound tab.
• Wake screen takes the device out of night rest or out of Put screen to sleep.
• Put screen to sleep turns the screen black, also outside night rest.
• Sleep for 30 seconds does the same and then wakes up by itself. This lets you check that the screen comes back on, without waiting until the morning.
• Restart device restarts the tablet. On a tablet that Tillor does not own, the button stays greyed out.
• Install update installs an app update that is already waiting.
• Restart app restarts only the Tillor app, not the tablet.

Requesting a screenshotCopy link to this section

The image is what the app is showing at that moment: home screen, slideshow, receipt or the sleep screen. It is not live video.

What happens next?Copy link to this section

• The tablet carries out the command straight away. Every command except the sleep commands also wakes the screen.
• Every command is added to the device's history.
• A screenshot stays in the panel until you request a new one.

Problems?Copy link to this section

See alsoCopy link to this section