Skip to Content

Diagnostics and history

What the device page shows about a tablet's last report and the log of that device.

Last updated on

Below the Remote actions panel are two blocks that help you check a tablet: Diagnostics (what the device reported last time) and History (the log). You can send a command in the same panel, see Sending a command to a tablet.

Diagnostics and history on the device page

Diagnostics

Diagnostics is the device's last report, not a live measurement. A dash means the app did not send that item.

ItemMeaning
Last seenWhen the device last had contact
ConnectionWi-Fi or mobile
ScreenOn or Asleep
Free storageFree space on the tablet, in GB
Device language and Time zoneThe language and time zone of Android or iOS. This is not the language you chose for the app on the Device tab
Build, Runtime versionWhich version of the app is on the tablet
Last app update and Last update checkWhen the app was last updated or checked
Update errorAppears if the last check or installation failed
RegisteredWhen this device first appeared in the list

History

History shows per device:

  • when the device signed in
  • when you sent settings or a command
  • when the app was updated
  • when the device went offline and when it came back online

The log refreshes by itself. No events yet. means nothing has been recorded yet.

Notifications

An offline notification or a battery notification only comes if Notifications on the Device tab is switched on, and not during night rest.

  • Offline notification: the device has reported nothing for 10 minutes.
  • Battery notification: below 15% without a charger. Tillor does not send them again until the device has been on the charger again or has clearly charged up.

The notification goes to the people who manage the settings. See Notifications.

See also

Was this page helpful?

On this page