Manage a tablet or kiosk
Find a device in Tillor, change its settings and push them to the tablet or kiosk, including to all devices of the same type at once.
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Every tablet, kiosk or phone on which someone opens the Tillor app and chooses an organisation appears in Tillor. From there you can see whether the device is still connected and push the home screen, the sound and the kiosk lock to it. What you can set is described per tab under Device settings.
Before you start:
- The device must have the Tillor app and someone must be logged in to your organisation. If not, you see No devices yet.
- Pushing settings is only allowed with the Edit settings permission.
Push settings to a device
Open the list
Go to SettingsTablets & kiosks. Each row is one installation of the app. You see the name, the type (Tablet, Kiosk or Phone), the model, the app version, the battery percentage and whether the device is connected. Last seen means the app has not reported anything for a while.
Open the device
Click the device's row. At the top are the name and the status. Below that are a search box and a row of tiles, one per tab.
A tile shows how many settings come from Tillor. All left to the device means you have not fixed anything on that tab yet. The Remote actions panel stays on the right, see Remote actions.
Change the settings
Choose a tab and change what you want. Almost every switch has three positions: Device, On and Off. Device keeps the choice made on the tablet itself. On and Off override that choice as soon as you save. Below the description it says what the app does when nobody has chosen anything, for example Default: On.
Click Save and push
Nothing goes to the device until you click this. As long as something has been changed, the bar says Unsaved changes and the tab has a green dot. Discard changes resets the form to what is currently on the device.
Before and after a change you have not pushed yet:
The same for all devices
If you have several devices of the same type, you do not need to set each one separately.
Click Save and push. Only this device receives the settings.
Search across all tabs
Not sure which tab a setting is on? The Search settings box searches all tabs at once. The tiles stay in place, but below them a list of matches appears, grouped by tab.
A search such as brightness shows the brightness rules of Screen and sleep, and below them other tabs that also contain the word. Open tab closes the search and opens that tab, so you see the rest of the group too. If nothing is found, it says No settings match your search term.
Forget a device
The three-dot menu at the top right of the device page contains Forget device. Use this for a tablet that is no longer in use.
What happens next?
- Tillor reports Settings pushed. The tablet applies them straight away if it is connected. If it is offline, it receives them as soon as it makes contact with Tillor again. The app reports in every 30 to 60 seconds.
- The device page and the list show whether the device is connected. The device also reports its battery, app version and connection back, see Diagnostics and history.
- Every change goes into the device's history and into your organisation's activity log.
- A forgotten device disappears from the list and the pushed settings go with it. If the app is still running on it and someone is logged in, it comes back within a minute, without those settings. You then have to set them again.
- If you turn Alerts on in the Device tab, the people who manage the settings receive a message when the device has been offline for 10 minutes or the battery drops below 15% without a charger.