Managing the print queue
Follow print jobs, pause printing and retry or cancel failed jobs.
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In the print queue you see which print jobs are waiting, in progress or failed. Here you pause printing, push jobs through and sort out jobs that did not succeed. The list refreshes automatically as soon as a job changes status.
Before you start: the printers are set up, see Setting up printers.
Viewing the queue
Go to AdministrationPrint queue. The lists are:
- Queued, scheduled, and processing: jobs that are still being processed. A job with the status Scheduled for later waits for its Scheduled time and is then printed automatically, unless printing is paused.
- Failed: jobs that have definitively failed, with the reason under Last error.
- All print jobs.
Pausing printing
Choose Pause printing
Click Pause printing and choose a duration: 15 minutes, 1 hour, 4 hours, 6 hours, 1 day, or Until we re-enable.
Resume when you are ready
Click Resume printing. Otherwise it resumes automatically after the chosen duration.
During the pause, both immediate and scheduled jobs wait. New jobs stay in the queue. Next to the pause icon it shows until when it lasts. You can also set the pause at Pause printing until in SettingsPrinting.
Pushing jobs through or recovering them
Click Process queue in the toolbar of the list. Scheduled jobs are then processed immediately. The button is greyed out while printing is paused, with the tip Resume printing to process the queue.
What happens next?
- Tillor retries a failed job by itself after 10 seconds, then after 5 minutes and then after 15 minutes. If it still does not work, it is set to Failed.
- Errors that a new attempt does not solve are not retried by Tillor: paper, toner or ink empty, a printer that is offline or paused, or a disabled printer queue. Those are set to Failed immediately.
- Every Monday morning Tillor queues all jobs that are on Failed one more time.
- A job that stays on Failed does nothing until you retry or cancel it.