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Bank accounts

Bank transactions via open banking

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The bank connection links to your bank account via open banking and fetches transactions automatically.

How it works

  1. Transactions: Every 5 minutes Tillor fetches bank transactions from your bank
  2. Structured communication: +++123/4567/89002+++ or invoice number (INV/2024/0001) is read
  3. Matching: Tillor looks for a matching invoice → a payment is created and linked
  4. Duplicate manual transfer: If there is already a manual transfer on the same invoice with the same amount, it is removed so the payment does not count twice
  5. In Tillor you see that payment as a Bank Transfer

Connecting

The integration is called Bank accounts and is found at SettingsIntegrationsBank accounts. You enter a Client ID and Client Secret; a Tillor administrator helps you with the setup and guides the onboarding.

Viewing bank transactions

Imported bank transactions are on Administration > Bank transactions. That page is only visible to users with the View bank transactions permission. Without that permission you do not see the page in the menu.

Bank transactions overview with Invoice column

In the Transactions table, the Invoice column sits between Value date and Communication:

  • Is the transaction already on an invoice? Then you see the invoice number as a link (for example INV/2026/0001).
  • No link yet? Open the action menu (three dots) at the end of the row and choose Assign to invoice. If necessary Tillor first creates a payment and links it to the transaction. For this you need the Assign payment permission; without it you do not see this action in the menu.
  • Is the transaction already on an invoice? Open the same action menu and choose Unassign from invoice to remove the link (both manually and automatically matched).

Click the (i) icon next to the IBAN to open the detail panel of that transaction: amount, value date, counterparty and IBAN, communication, the details of the account statement (bank reference, ordering party reference, card number, ...), the linked invoice, payment and payment report, and the references. The action menu is also at the top of that panel.

In the action menu you can also choose:

  • Create task to attach a task to the transaction, for example to process a payment manually. The task shows the transaction as a linked item; click it to open the detail panel. See Linked items.
  • Copy link for a link that opens the Bank transactions page with the detail panel of that transaction, for example to paste in a comment or a message.
Assign to invoice dialog for a bank transaction

You see the same Invoice column on a payment report in the Bank account transactions table, as long as you have the read permission.

Unassigning

On Administration > Bank transactions (and on a payment report in Bank account transactions) you open the action menu on a linked row and choose Unassign from invoice. That works for both manually linked and automatically matched transactions.

On Administration > Payments, Unassign from invoice only appears for payments that you yourself linked or moved to an invoice. That prevents you from accidentally removing a correct automatic link via the payments overview.

Payment action menu with Unassign from invoice

Syncing manually

On Administration > Bank transactions and on a payment report (Bank account transactions table) the Sync bank account button appears if the bank connection is installed and you have the Sync bank transactions permission. With it you request a fresh bank synchronisation; Tillor then imports new transactions and tries to link them to invoices.

Without a bank connection or without that permission the button does not appear. Tillor also imports new transactions automatically, every 5 minutes.

You set both permissions via Settings > Permissions (group Bank transactions).

In payment reports

Bank transfers do appear on the Tillor payment report of the payment date (Brussels time), together with manual payments on that day. They do not go to the accounting export: only Mollie and internal transfers do. The bank connection is mainly meant for automatic linking to invoices in Tillor.

Automatic matching

Customer transfers with a structured communication → Tillor fetches from your bank → invoice is matched → payment + invoice paid.

See also

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