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Meter management

Viewing meter readings and trends

See a meter's latest reading, the consumption per day or hour and whether consumption is higher than normal.

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On a meter's page you see the latest reading, who is using the meter now and how consumption is developing. That way you quickly see whether a meter is doing what it should and whether something odd is going on. If you want to settle the consumption, go to Invoicing consumption.

Opening a meter

Go to Park > Meters

You see all meters with Name, Type (water, electricity or gas), Provider, Module (Campère or PRM, only for ICY meters), Terrain and the Last reading with date. Meters with an active alarm have a small triangle.

Click the meter

At the top you see the meter's details and, among others, the cards Information, Consumption, Consumption & trends, the alarms and the activity.

Meter details with the Consumption card

What is where:

  • Information: serial number, type, terrain, last measurement and, if the meter reports it, the battery level. For an ICY meter it also shows which Module is installed at the spot (Campère or PRM), via which Controller that module communicates (with the name of that controller's meter cabinet), the Off time that is set at ICY and, if ICY knows it, the Module serial number.
  • Customer in the header: the customer with an active occupation on the meter's terrain. If it says No customer, the terrain is not occupied or the meter is not attached to anything.
  • Consumption: per customer the outstanding and the settled consumption.
  • Activity: below the Consumption card the timeline with the creation of the meter, changes and manually entered, changed or deleted meter readings. Changes that Tillor detects at ICY, such as a different serial number or a different off time of the module, are in there too.

At the top of the Consumption & trends card you see the consumption of This week and Last week, the difference vs last week and the weekly average (Avg / week). If the meter does not have enough history yet, it says Not enough history.

Consumption & trends of a meter

Below the chart are the Insights: the forecast for the next 30 days, the total in the chosen period, a peak day, days without consumption and the trend. If consumption over the last 7 days is well above normal, it says Elevated usage, together with the weather of those days. See Weather.

With the buttons at the top right of the card you switch the Bucket size between Per day and Per hour, and the Chart type between area and bar. Per hour shows the hourly consumption as bars; an hour that is still running is marked still running.

  • If you choose a period of two days or less, such as Today or Yesterday, the chart automatically shows bars per hour.
  • For a longer period, Per hour shows the last 31 days.

Switchable meters

For meters that you can switch on or off remotely, such as ICY, the history chart also shows the on/off state. A green line means the meter was on. A red line with dotted markings means off. If a reading has no on/off value, it counts as on.

For an ICY meter you choose in the action menu under Amperage how many amps the spot gets. You only see the values up to the maximum that is set at ICY for the module at that spot: if that is 16 A, then 20 A and 25 A are not in the list.

What happens next?

Nothing changes in your data: these are views only. The trends and the weather are updated as soon as new meter readings come in.

Problems?

See also

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