The controller page
What each card on a controller's page shows, from the status and connections to the logs and events.
Last updated on
This is a reference page for the page of a single controller. You open it via ControllersOverview by clicking a controller. What you change there is in Managing a controller and Controller settings.
The overview of all controllers
Above the list is the latest firmware version. The list has these columns:
| Column | Meaning |
|---|---|
| Name | The name you gave the controller. |
| eFuse ID | The unit's serial number. The same number appears on the screen while connecting. |
| Version | The main board's firmware. An arrow next to it means a different version is ready, see Updating. |
| Extension | The screen board: a dot for online or offline and its MAC address. Hover over it for the version and usage. |
| Type | Shower, Access or Charge point. |
| Group | The controller's group, or None. |
| Usage | How heavily the main board is loaded. |
| Last seen | When Tillor last heard from the controller, with a green dot if it is online. |
| Created At | When the controller was connected. |
At the end of each row you restart or delete the controller. Controllers that want to be connected are at the top of the first page with Pending approval, see Connecting a controller.
Below the controllers is the NFC tags card with all tags of your park, see NFC.
At the top: the controller at a glance
| Field | Meaning |
|---|---|
| Version | The firmware version, with an arrow if an update is ready. |
| Type and Group | What you chose in the settings. |
| Status | Online or Offline. |
| Network, Hostname | Which connection the controller is using now and its name on your network. |
| Temperature | The chip's temperature. 35 to 60 °C is normal. |
| Uptime | How long it has been running since the last restart. |
| Last seen | The last contact with Tillor, or Never. |
A controller reports every 15 seconds. After about 35 seconds without contact it shows Offline.
Connections
The Connections card shows the links from the controller to Tillor: the Tillor cloud, the Main board and the Extension board (the screen board). At the top it says All connected, Partially connected or Offline.
- For the main board you see both network connections, WiFi and Ethernet, with their role: Primary or Fallback. A connection is Active, Standby or has No cable.
- For Wi-Fi you see the network, the access point and the signal strength: excellent, good, fair, weak or no signal.
- If the primary connection drops, the controller switches to the other one by itself. How often that happened is shown under Failovers.
With a weak Wi-Fi signal the controller works slowly or drops out now and then. Then place an access point closer or use a network cable.
Controller settings
The form with name, type, group and the settings. See Managing a controller and Controller settings.
Main board and Extension board
Two cards with the technical state of both circuit boards. Support sometimes asks about them.
| Row | What it says |
|---|---|
| Usage, Memory, Flash, Firmware | How full and how busy the board is. Hover over a bar for what is normal. |
| Temperature | From 70 °C it is warm, from 80 °C the Tillor team receives an alert. |
| Last restart | When and why the board restarted, for example Software restart or Power-on. |
| microSD, Logs | Whether a memory card is inserted and where the logs are stored. |
| NFC reader | Whether the tag reader works: Ready, Starting, Failed or No reader. With the number of taps and refusals. |
| Last rejected tap | When a tag was last refused, and why, for example Insufficient balance. |
Under Main board you also find the Known Wi-Fi networks, in priority order, see Setting up Wi-Fi networks. With a card's restart icon you restart only that board.
Console
The Console card shows the controller's logs as they come in. If the controller has a screen board, the Extension console with that board's logs is below it.
- Type in Filter logs... to search, and choose a level: Critical, Error, Warning, Info or Debug.
- By default you see the last 15 minutes. Choose a different period to look further back.
- With Export logs you download what you see, for example to send to support.
Events
The controller's last 50 events, with who did them. For example Controller updated, Controller rebooted, Controller adoption approved, Controller firmware updated, Controller back online and Controller overheating. All changes are also in the activity log.
Notifications
The Tillor team automatically receives an alert when a controller has not been heard from for more than 5 minutes, or when its chip reaches 80 °C or more. Your park receives an e-mail on an automatic refund and on offline payments that did not add up. See also Notification types.
Who may do what?
| Permission | What you can do with it |
|---|---|
| View controllers | Open the list and the pages of controllers. |
| Edit controllers | Connect, change and delete controllers. |
| Operate controllers | Restart controllers and screen boards and start firmware updates. |
| View controller logs | Read a controller's console. |
The Technical profile has all four, Read only only View controllers. See Users.