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Users & Organisation

Overview

Who has access to Tillor, what those people may do and where you manage your organisation's settings

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This is where you arrange who works with Tillor and what they may do: invite users, give permissions, put colleagues in groups and adjust your organisation's settings. A user is anyone with an account who has access to your organisation. You manage this under SupportSettings.

Settings > Users with the list of members

Good to know

  • A new user gets a fixed set of starting permissions (settings, integrations, a few notifications, signature requests and custom fields). You give everything else
  • You can only give permissions you have yourself. Only a user with All permissions can pass on the Manage user permissions permission
  • A denial via a group always wins over a permission you gave directly
  • You cannot remove yourself or edit your own permissions
  • You have no separate Tillor password: you sign in with Google, Microsoft or Apple
  • You do not change company details such as the VAT number or IBAN yourself. Tillor support does that

How does this fit together?

A user has permissions in two ways: directly, or through a group. A group can also deny a permission.

  • Direct: you switch a permission on in the Edit user permissions window. See Invite users and give permissions.
  • Through a group: under Group permissions you choose Allow, Inherit or Deny for each permission. That applies to everyone in the group. See Groups.
  • Denied: if a permission is set to Deny on one group, it is blocked, however many other groups or direct permissions give it.
  • You use the same groups for assigning tasks, mentioning and sharing views.

Your own account

In the sidebar, click your name (at the bottom) and choose Account. There you manage your profile, phone number, active sessions, OAuth apps and linked sign-in platforms. Under Notifications you choose, for each notification, whether Tillor reaches you by email or push. See Sign-in & access.

API keys

An API key lets another program talk to Tillor on your behalf. It belongs to your account. You manage them on your account page.

Open your account

In the sidebar, click your name (at the bottom) and choose Account.

Create the key

Open the API Keys section and click Create API Key.

Copy it straight away

After that, Tillor no longer shows the full key.

Via Developers (same user menu) you also find the shortcut Go to API Keys.

Keep API keys safe and never share them through insecure channels. If a key has leaked, delete it or click Regenerate and create a new one if needed.

Parts

Terms

  • User: someone with an account who has access to your organisation.
  • Permission: authorisation to see or do something, such as Edit products.
  • All permissions: a badge for users who may do everything. You do not edit their permissions.
  • Group: a fixed set of colleagues, optionally with permissions of their own.
  • Invitation: a pending request to someone without an account to become a member.
  • API key: a code that lets another program work with Tillor.

More terms are in the glossary.

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