Signing in to Tillor
Sign in with your Microsoft, Google or Apple account and manage your own account and sign-in methods.
Last updated on
You sign in to Tillor with an account you already have with Microsoft, Google or Apple. Tillor has no password of its own: that provider takes care of your password. After signing in you choose your organisation and land on the dashboard. If this is your first day, continue to Getting started.
Before you start:
- You need a Microsoft, Google or Apple account.
- An administrator must first have invited you as a user with the same email address. If that has not happened, you will see No organisations found.
Signing in
Open Tillor
Go to the Tillor web application in your browser. If you are already signed in, Tillor takes you straight to your organisation.
Choose your sign-in method
Click Login with Microsoft, Login with Google or Sign in with Apple. The method you last signed in with is marked Last used.
Follow the provider's steps
You go to the sign-in screen of Microsoft, Google or Apple. With Microsoft and Google you choose which account to use. Then you return to Tillor.
Choose your organisation
If you have access to more than one organisation, you see a selection screen. Find your organisation in the list and click Open. If you only have one, you go straight to the dashboard.
What happens next?
- You land on your organisation's dashboard. Tillor remembers your last sign-in method and marks it Last used next time.
- You only see the parts you have permissions for.
- Your session stays active on this device, for up to 30 days without use or until you sign out yourself.
How does it all fit together?
One person has one Tillor account. You can link that account to several sign-in methods. An administrator adds you as a user to an organisation and gives you permissions. What you see afterwards depends on those permissions.
Good to know
- You stay signed in as long as you use Tillor. After 30 days without use you sign in again.
- A verification link for your email address is valid for 15 minutes. You can request a new email at most once every two minutes.
- Microsoft is always available as a sign-in method. Google and Apple may be missing, depending on your Tillor environment.
- You cannot unlink your last sign-in method.
Giving a colleague access
An administrator with the right permissions invites colleagues.
Open the users
Go to SupportSettings and choose Users.
Invite the colleague
Click Invite user, enter the email address and click Invite.
If a Tillor account with that email address already exists, the colleague is added straight away. Otherwise the colleague receives an invitation by email and becomes a member on their first sign-in. After that you set the permissions, see Organisation. The colleague will not see anything useful until those permissions are set.
Managing your own account
Click your name at the bottom of the menu and choose Account. There you find:
- Email: whether your email address is Verified or Not verified. If it says Not verified, you see the button Verify email address, see Verifying your email address.
- Linked platforms: link Microsoft, Google or Apple to the same account with Connect, or remove a link with Disconnect. You cannot unlink your last sign-in method.
- Active sessions: see which devices you are signed in on. With Sign out you end one session, with Sign out all other devices all the others.
- Your phone number and the language of your account.
You stay signed in as long as you use Tillor. After 30 days without use you sign in again. To sign out, choose Sign out in the menu under your name.
Verifying your email address
Tillor takes your email address from the provider you first signed in with. Google and Apple pass on that the address is yours. Microsoft usually does not, and then your address shows as Not verified on the Account page.
As long as your address is not verified, Tillor does not link a second sign-in method to your account when you sign in. If, for example, you sign in with Google for the first time while your account was created with Microsoft, you see the message that the address already belongs to an account that has not been verified yet. Verify your address once, and after that it works.
Request the verification email
If you are signed in, click Verify email address on the Account page. If you are not signed in and got the message on the sign-in page, enter your email address there and click Send verification email. That page always gives the same confirmation, even if no account with that address exists.
Open the email
You receive an email with the subject Verify your email address for Tillor. Click Verify email address. The link is valid for 15 minutes; if it has expired, simply request a new one.
Sign in
After clicking you come back to the sign-in page or your account page. Sign in with the method of your choice. From now on Tillor links a new sign-in method with the same email address to your account.
You can request a new verification email at most once every two minutes. If you do not want to wait for the email, a signed-in user can also link a second method straight away under Account > Linked platforms.
API keys for integrations
For technical integrations you manage API keys on the Account page. Open Developers in your profile menu and click Go to API Keys, or go to Account > API Keys. See Developers for the integration documentation.