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Access control settings

Decide whether vehicles with an expired number plate may still leave outside opening hours and how many days that grace period lasts.

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Under SupportSettingsAccess control you set the behaviour of the barriers for number plates whose access period has expired.

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Settings > Access control

Let expired number plates exit

A visitor with a number plate whose access period has expired otherwise cannot get through the exit barrier any more. With Allow expired license plates to exit the exit barrier opens anyway, during a grace period after expiry. That only works outside opening hours. If reception is open, staff deal with the vehicle at the desk.

The tick is on by default. If you switch it off, the exit barrier stays closed for an expired number plate.

SettingWhat it does
Allow expired license plates to exitSwitches the grace period on or off.
Exit grace period (days)The number of days after expiry during which a vehicle can still leave outside opening hours. 2 by default, at most 30. With 0 there is no grace.

The grace only applies to number plates at an exit. A number plate that is blocked or not active never gets grace. For other access methods, such as NFC tags or QR codes, there is no grace.

Opening hours come from SupportSettingsOpening hours. See Opening hours.

Save changes

At the bottom, click Save settings. With Cancel you reset the form to the saved values.

See also

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