Overview
With an NFC tag, customers use the shower, a door or a charging point by holding it against a reader. Here you read how tags, customers and balance fit together.
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An NFC tag is a card, wristband, key ring or sticker that a customer holds against a reader, like contactless payment. With it they take a shower, open a door or charge their car. On this page you see how a tag, a customer and a balance belong together. The steps to link a tag or top it up are in Managing tags.
You find all tags of your organisation on the Controllers page, in the NFC tags card.
Good to know
- A tag appears in Tillor automatically as soon as it has been held against a reader for the first time. You do not create it yourself.
- A tag belongs to at most one customer and has the status Active, Inactive or Blocked.
- The balance is stored on the tag in euros. A balance change is always kept as a transaction and cannot be edited or deleted.
- A payment that still has to be written to the tag stays open for 2 minutes. After that it expires.
- A blocked tag no longer works at the readers.
How does this fit together?
The tag itself knows nothing. Tillor remembers who has it, what the balance is and where it may go. The reader asks Tillor at the moment the customer holds the tag against it.
- Without a customer, the reader refuses the tag. The screen then says Tag not linked.
- Without the right access group, the reader refuses the tag with No access.
- Without enough balance, it says Insufficient balance. All screen messages are in Screen messages.
- Every charge or top-up appears as a line in the transactions.
- A tag is also an access method. You add it to a customer under Access control.
Sections
Managing tags
Link tags to customers and edit the balance
Transactions
All usage and balance changes
Controllers
The readers that customers hold their tag against
Terms
- Tag: the card, wristband, sticker or key ring.
- UID: the unique number of the tag.
- Balance: the credit on the tag.
- Access group: determines which readers a tag is valid for.
- Transaction: a charge or top-up of the balance.
More explanation is in the glossary.