Overview
Products are everything that can appear on an invoice, from stay rates to services and meter consumption.
Last updated on
A product is a rate or service that you put on an invoice line: a night on a terrain, a monthly subscription, an NFC tag or a kWh of electricity. Every product has a price including VAT. You can also attach actions to it that Tillor carries out automatically, such as extending an occupation or printing a receipt. Users with the Edit products permission can create and change products.
You find all products under AdministrationProducts.
Good to know
- The price always includes VAT. You choose 0%, 6%, 9%, 12% or 21%.
- A change to price, ledger or actions applies to lines you add afterwards. Existing invoices do not change.
- You can schedule a new price from today or a later day, not for the past.
- A disabled product can no longer be chosen on invoices, but stays on existing invoices.
- A deleted product cannot be recovered. Disable it instead.
- For each combination of customer type and meter type there is only one product with the Meter consumption action.
- A Show alert may contain at most 4000 characters.
- For each printer you set at most 10 copies for automatic printing.
- With Extend access method you add at most 3660 days after the end date.
How does this fit together?
A product does nothing as long as it is not on an invoice. If a product has actions, Tillor copies them to the invoice line. Booking and paying start those actions, and that is how the result ends up with the occupation, the tag or the printer.
An example with Extend Occupation Period: you invoice monthly rent for a customer. When you book, the occupation is shown as invoiced until the end of the month. As soon as the customer pays, Paid until moves along. That way you can see on the occupation what has been invoiced and what has been paid. More about this is in Occupations.
A credit invoice reverses this: booking sets Invoiced until back to the start of the line, paying sets Paid until back. See Internal transfer for the case where a credit invoice is only settled against the original invoice.
What you see in the list
| Column | Content |
|---|---|
| Name and Description | Name and explanation as you entered them on the product |
| Info | Customer type and meter type, only for products with the Meter consumption action |
| Action | The actions on the product. With several actions the column shows a summary |
| Price (incl. VAT) | Price per unit |
| VAT % | The VAT rate |
| Ledger | The ledger number, if you have entered one |
In the row you find a pencil icon to open the product and a bin icon to delete it. Both are disabled if you do not have the Edit products permission.
Searching and filtering
Type in the search bar to filter the list instantly. You can also filter on VAT, Customer type, Meter type, Action type, Status (Active or Disabled) and Accounts. With Reset you clear the filters in one go.
See also
Creating a product
Set name, price, VAT and ledger
Editing or deleting a product
Change details, disable or delete
Scheduling a price change
A new price from a date and the VAT calculator
Linking actions to a product
Have Tillor do something on booking or payment
Product actions
All actions and their settings
Setting up extra invoice lines
Automatically put surcharges and explanations under a main line
Bundle steps
Fields, dynamic keys and placeholders
Bundle JSON
The bundle structure for imports
Practical examples
Worked examples from practice
Concepts
- Product: a price and description that can go on an invoice line.
- Action: something Tillor does automatically when an invoice line with this product is booked or paid.
- Bundle: a series of extra invoice lines that Tillor puts under a main line, for example surcharges with Staangeld.
- Anchor line and child line: the anchor line is the line with the bundle product, the child lines are the lines Tillor adds below it.
- Invoiced until and Paid until: until when an occupation is invoiced and paid respectively. See Occupation.
- Ledger: the account number in your bookkeeping that a product books to.