Register cash and transfer payments
Register a payment that came in outside Tillor, such as cash at the desk or a bank transfer.
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With Cash, Transfer and possibly Others you record that a customer paid outside Tillor. Tillor then sends nothing. It updates the outstanding balance of the invoice.
- Cash: the customer pays in cash at the desk.
- Transfer: you received a bank transfer that was not automatically matched to the invoice.
- Others: for other payments with their own description, such as a cheque or an exchange. The method only appears if your organisation has turned it on.
Register a payment
Open the payment screen
Open a booked invoice with an outstanding balance and click Make payment.
Choose the method
Under Payment method, choose Cash or Transfer.
Enter the amount
Type an amount or use the 25%, 50%, 75% and 100% buttons.
Check the date received
Date received defaults to today. Change it if the money came in on another day.
Add a note if needed
Under Note you can enter a reference number or note. For Others, a description is required.
Submit the payment
Click Submit payment.
Date received
The date determines which payment report the payment ends up in. If you register a payment from yesterday today, set the date to yesterday so the right report is topped up.
What happens next?
The payment appears immediately on the invoice and in AdministrationPayments. See Finding payments.
For Transfer you can also have the customer receive an email with the tip to use the structured communication for future transfers. The Send structured communication reminder checkbox is in the payment screen. The checkbox is greyed out if the customer has no email address.
Settings for manual payments
Under SupportSettingsPayments you will find these settings:
| Setting | What it does |
|---|---|
| Show "Others" payment method | Adds the Others method to the payment screen |
| Cash payment maximum | The highest cash amount per payment, 2999 euros by default |
| Default: manual bank transfer reminder | Turns the reminder checkbox on by default |
| Cash payment maximum | Highest amount you can register as a cash payment, in whole euros (default 2999) |